Get Pickled

by Paula Neubauer

Our story

GetPickled was born out of a passion for preserving food, community & our planet - and a genuine need to create more out of fresh ingredients. Moving out of London combined with UK Lockdown 1.0 and the Pandemic were catalysts in turning what was a cloudy, life-long dream into a clear reality. These conditions provided the time and space for UK-imported Brazilian, super-cook and globetrotting uber-feeder, Paula - to finally cook up an enterprise that both embodied and advocated her passions. Inspired by her two beloved Grannies, one from the Amazon and the other from Italy, Paula uses her wild imagination to transform humdrum food surplus into flavoursome, invigorating, vegan-friendly fermented foods, condiments and pickles. Our aim is to be completely zero-waste and to have a minimal carbon footprint by using seasonal produce and any surplus we can get our little green fingers on.

Where to shop

Fluence Cafe / London

Cole’s Yard/ Somerset

Frome Food Hub/ Somerset 

 
Terms & Conditions
Placing an order

Orders can be placed through our website, in the shop section. Orders are only processed once the full payment has been received. After placing an order online, you’ll receive a confirmation email with a customer reference number. Should you wish to make an enquiry about your purchase, please refer to your customer reference number. You can simply reply to the confirmation email you’ll receive and we’ll get back to you as soon as we can.

Shipping

Currently orders are shipped throughout the UK only.Please do get in contact if would like to place an order from another country, and we will see if we can help.

How do you pack orders?

Orders will be dispatched in sustainable packaging, with thermal packaging used for the fermented foods and pesto. Timing is essential, since the package must arrive the next day, or risk being spoiled. For this reason, PLEASE provide a valid mobile number and email address so you can track your parcel, and if necessary notify your driver of a safe place, or a neighbour you trust to collect your package on your behalf. If the courier is forced to attempt a second delivery, and the food is subsequently spoiled, Get Pickled Somerset accepts no responsibility for this.

When will my order be dispatched?

All orders are dispatched within 4 working days (Mon-Thu). Bear in mind the most of our products have to be deliver over night.

How do I look after my products?

Please follow the instruction on the relevant labels, should you have any doubts contact us on [email protected]

Where is my order?

If your order has not been delivered, please email us at [email protected] with your reference number (provided in your order confirmation email) and I will get back to you as soon as possible.

Cancellations

Should you wish to cancel your order, please contact [email protected] Provided your cancellation request is received before your items have been dispatched, we will cancel your order and refund you in full without charge.

If you have a complaint

All my products are freshly prepared and inspected prior to delivery. We are confident that when our products leave us, it will be in optimum condition. If you are unhappy with the condition of any of your goods, for any reason, please let me know immediately by e-mailing [email protected] Should you have an issue with the quality of any of our goods, I will ask you to provide photographic evidence. If you do not let us know of a problem within five days of having received an order, or if you dispose of any of our goods without having first obtained photographic evidence, we do not feel obliged to accept your claim.

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